Terms of service

# Terms of Service

**Last Updated: August 13, 2026**

Welcome to Bracevia.

These Terms of Service govern your access to and use of Bracevia.store, including the purchase of products and use of services made available through the website.

Throughout these Terms, “Bracevia,” “we,” “us,” and “our” refer to the operator of Bracevia.store. “You” and “your” refer to visitors, customers, purchasers, and other users of the website.

By accessing our website or purchasing from us, you agree to these Terms of Service and any policies incorporated into them by reference.

## 1. Online Store

Our online store is hosted using Shopify's commerce platform, which provides technology that enables us to present and sell products online.

Your use of Bracevia.store is also subject to applicable technical, payment, security, and platform processes associated with the services used to operate the store.

## 2. Eligibility

By using this website, you represent that you are legally capable of entering into transactions under the laws applicable to you or that you are using the website with appropriate authorization.

You may not use our products or website for unlawful purposes.

## 3. Products

Bracevia offers jewelry and accessories that may include stainless steel bracelets, sterling silver jewelry, crystal bracelets, leather bracelets, natural stone bracelets, personalized jewelry, engraved pieces, and related accessories.

Product availability may change without notice.

We reserve the right to discontinue, replace, modify, or limit products where legally permissible.

## 4. Product Information

We make reasonable efforts to present product descriptions, dimensions, materials, colors, photographs, and other information accurately.

However, screens and devices may display colors differently.

Hand-finished, natural stone, leather, plated, polished, engraved, and similar products may also exhibit reasonable variations in color, texture, grain, pattern, dimensions, finish, or appearance.

Such natural or manufacturing variations do not necessarily constitute defects.

## 5. Product Images

Images are provided to help customers understand the general appearance and design of products.

The appearance of a product on your device may vary due to screen settings, lighting, photography, production batches, material variations, or other reasonable factors.

## 6. Prices

Prices displayed on Bracevia.store may change from time to time without prior notice, subject to applicable law.

The price applicable to an order is generally the price shown during checkout when the order is submitted, subject to correction of obvious errors where legally permitted.

Taxes, duties, shipping costs, or other applicable charges will be presented or handled according to the checkout process and applicable requirements.

## 7. Orders

Submitting an order does not necessarily mean that the order has been finally accepted.

We reserve the right, where legally permitted, to decline or cancel an order for legitimate reasons, including suspected fraud, payment problems, inventory errors, pricing errors, inability to fulfill personalization requirements, or restrictions affecting delivery.

If we cancel an order after payment has been successfully captured, an appropriate refund will be provided.

## 8. Billing Information

You agree to provide current, complete, and accurate purchasing and account information.

You should promptly update relevant information when necessary so transactions and communications can be completed.

## 9. Personalized Jewelry

Some Bracevia products may allow customers to submit names, dates, initials, words, or other personalization instructions.

You are responsible for reviewing all personalization details before completing your purchase.

Bracevia is not responsible for customer-submitted spelling, date, capitalization, sizing, or formatting errors that are reproduced accurately according to the submitted order.

We reserve the right to refuse personalization requests containing unlawful, abusive, infringing, or otherwise inappropriate content.

## 10. Intellectual Property in Custom Requests

By submitting text, names, symbols, designs, or other material for customization, you represent that you have the necessary right or permission to use that material.

You must not request reproduction of material that unlawfully infringes another person's intellectual property or other rights.

## 11. Payment

Available payment methods are displayed during checkout and may vary by location, device, or payment provider.

Transactions may be subject to authorization and fraud-prevention processes.

Bracevia does not guarantee that every payment method will be continuously available.

## 12. Promotions and Discount Codes

Promotions may be governed by additional conditions.

Unless expressly stated otherwise, promotional offers cannot necessarily be combined.

We reserve the right to cancel or correct promotions affected by technical errors, abuse, manipulation, or other legitimate circumstances, subject to applicable law.

## 13. Shipping

Orders are subject to our Shipping Policy.

Delivery estimates are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Transportation may be affected by carriers, customs, weather, public holidays, high-volume periods, incorrect addresses, or events beyond our reasonable control.

## 14. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Personalized products may be subject to additional restrictions because they are produced specifically for an individual customer.

## 15. Jewelry Care

Customers are responsible for using and caring for jewelry appropriately.

Depending on the material, exposure to moisture, perfume, cosmetics, chemicals, chlorine, saltwater, perspiration, abrasion, or improper storage may affect appearance or finish.

Normal wear and aging are not necessarily product defects.

## 16. Natural Stone Statements

Some products may contain hematite or other natural or stone-like materials.

Descriptions referring to traditional symbolism, confidence, grounding, energy, courage, balance, or similar concepts are provided for cultural, lifestyle, or descriptive purposes.

Bracevia does not represent jewelry as a substitute for medical diagnosis, treatment, professional healthcare, or scientifically established therapeutic care.

## 17. Prohibited Uses

You may not use Bracevia.store to violate applicable law, infringe intellectual property rights, transmit malicious software, interfere with website security, conduct fraudulent transactions, scrape the website unlawfully, impersonate another person, or engage in abusive activity.

We may restrict access when reasonably necessary to protect our customers, systems, rights, or operations.

## 18. Third-Party Services

Bracevia.store may use or integrate services supplied by third parties, including payment providers, shipping carriers, analytics providers, commerce technologies, and other service providers.

Third-party services may operate according to their own terms and privacy practices.

## 19. Third-Party Links

Our website may occasionally contain links to external websites.

Bracevia is not responsible for the content, security, accuracy, policies, or practices of independent third-party websites.

Customers should review third-party terms before engaging with those services.

## 20. Website Availability

We aim to maintain reliable access to Bracevia.store, but uninterrupted availability cannot be guaranteed.

Maintenance, updates, technical failures, network issues, cybersecurity incidents, third-party outages, or other circumstances may temporarily affect website functionality.

## 21. User Submissions

If you submit reviews, feedback, suggestions, photographs, or other content, you are responsible for ensuring that your submission is lawful and does not infringe the rights of others.

We may moderate or remove content where reasonably necessary.

Any rights granted to us concerning submitted content will be subject to applicable law and any specific terms presented when the submission is made.

## 22. Intellectual Property

Unless otherwise stated, the content associated with Bracevia.store, including original branding, text, graphics, layouts, logos, and other proprietary materials, is protected by applicable intellectual property laws.

You may use the website for personal shopping and informational purposes.

Unauthorized commercial reproduction or exploitation is prohibited.

## 23. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and services are provided subject to the warranties and rights that legally apply.

We do not make additional warranties beyond those expressly stated or required by law.

Nothing in these Terms excludes statutory guarantees that cannot legally be excluded.

## 24. Limitation of Liability

To the maximum extent permitted by applicable law, Bracevia will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the website or products where such liability may lawfully be limited.

This provision does not limit liability that cannot legally be excluded or restricted.

## 25. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful misuse of Bracevia.store, infringement of third-party rights, or material violation of these Terms.

## 26. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the extent necessary, while the remaining provisions will continue in effect where legally possible.

## 27. No Waiver

Failure to enforce a provision immediately does not necessarily constitute a waiver of that provision or our right to enforce it later.

## 28. Changes to These Terms

We may update these Terms periodically.

Material changes will be reflected through an updated version posted on Bracevia.store where appropriate.

Continued use of the website after changes become effective constitutes acceptance to the extent permitted by applicable law.

## 29. Governing Law

These Terms will be interpreted in accordance with applicable laws, including mandatory consumer protection rules that may apply based on the customer's location.

Nothing in these Terms is intended to deprive consumers of protections that cannot legally be waived.

## 30. Contact

Questions regarding these Terms of Service may be directed to:

**Bracevia**
35 The Links Rd
North York, ON M2P 1T7
Canada

**Email:** [support@Bracevia.store](mailto:support@Bracevia.store)
**Phone:** (416) 565-4678